Live chat software

On the web live chat software can be a huge number of services that will allow a communication channel in between the website's visitors and web-site owners or moderators in real-time. Normally, It consists of three main modules, particularly, Operator of live chat software console or chat application, Chat server and chat window. Chat Software providers will give a little HTML code right after the sign-up and web-site owners has to integrate this code within their web pages for enabling reside assistance service.

Email Marketing

Email marketing is directly marketing a commercial message to a group of people using electronic mail (email). In its Detail sense, every email sent to a potential or current customer could be considered email marketing. It usually involves using email to send ads, request business, or solicit sales or donations, and is meant to build loyalty, trust, or brand awareness.There is also email marketing software which tells about its details. Email marketing can be done to either cold lists or current customer database. Broadly, the term is usually used to refer to:

Sending email messages with the purpose of enhancing the relationship of a merchant with its current or previous customers, to encourage customer loyalty and repeat business.Sending email messages with the purpose of acquiring new customers or convincing current customers to purchase something immediately, Adding advertisements to email messages sent by other companies to their customers

Viral Email

A viral email (also known as a "pass-along email") is a certain kind of email which rapidly propagates from person to person, generally in a word-of-mouth manner. This is an example of a viral phenomenon, which is used for profit in viral marketing, but can also contribute to the propagation of Internet memes like viral videos. Read more

social network
email spam
customer retention
text in email
email marketing best practices

Opt-in email

Opt-in email is a term used when someone is given the option to receive "bulk" email, that is, email that is sent to many people at the same time. Typically, this is some sort of mailing list, newsletter, or advertising. Without obtaining permission before sending email, the email is unsolicited bulk email, better known as spam. Read more

social network
email spam
customer retention
text in email
email marketing best practices

Instant Messaging

Instant messaging (IM) is a form of communication over the Internet, that offers an instantaneous transmission of text-based messages from sender to receiver. In push mode between two or more people using personal computers or other devices, along with shared clients, instant messaging basically offers real-time direct written language-based online chat. Read more

social network
email spam
customer retention
text in email
email marketing best practices

Email hosting service

An email hosting service is an Internet hosting service that runs email servers. Email hosting services usually offer premium email at a cost as opposed to advertisement-supported free email or free webmail. Email hosting services thus differ from typical end-user email providers such as webmail sites. They cater mostly to demanding email users and Small and Mid Size (SME) businesses, while larger enterprises usually run their own email hosting service on their own equipment using software such as Microsoft Exchange. Read more

social network
email spam
customer retention
text in email
email marketing best practices

Email client

An email client, email reader, or more formally mail user agent (MUA), is a computer program used to access and manage a user's email. The term can refer to any system capable of accessing the user's email mailbox, regardless of it being a mail user agent, a relaying server, or a human typing on a terminal. In addition, a web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail. Read more

social network
email spam
customer retention
text in email
email marketing best practices

Unicode and email

Many email clients now offer some support for Unicode in email bodies. Most do not send in Unicode by default, as the reader client might not support it, but as time passes, more and more systems are likely to be set up with fonts capable of displaying the full range of Unicode characters (or at least the set likely to be of interest to the user). Continue reading

social network
email spam
customer retention
text in email
email marketing best practices

Email Digest

An email digest is an email that is automatically generated by an electronic mailing list and which combines all exchanged emails during a time period (e.g. day, week, month, etc.) or when a volume limit is reached (e.g. every 10 or 100 messages) into one single message. Read more

social network
email spam
customer retention
text in email
email marketing best practices