The some of the benefits of online chat software are:
1. Real time chat.
2. Chat transfer.
3. View visitor details.
4. Handle multiple visitors at a time.
5. Offline messaging.
6. Live support.
The online chat software is easy to use for you and for the website visitors. It Provides an attractive graphical user interface so that any website visitor can interact with your website support executive in real time and saves your customers valuable time and money from picking up the phone or sending an e-mail for any query solution.
The Features of the live support chat are:
1. The Operator engage.
2. About visitor information.
3. More operators.
4. Chat history.
5. Sound notifications.
6. The member integration.
7. Smart reporting.
8. Response time indicators.
The live support chat can engage directly with your members and visitors and be available for them to contact you in real-time. Not only is it a simple and elegant solution for your visitors, it was also built from the ground up with operator and site owner's experiences in mind. You will find that the live support chat operator interface has the powerful features you want and all designed in a way to make them easy and intuitive to use without consulting a help.
The live help software enables the administrator or webmaster of a website to receive and respond to text communication from multiple users of the website. It is commonly used as a way for webmasters or site owners to instantly engage their website visitors; done both in a reactive and proactive fashion. By using this type of software, webmasters often are anticipating:
1. Increased interactivity and trust with the website visitor.
2. The E-commerce site increased sales/conversions.
3. The software used is Java script,Java or Flash Player.
4. Some live support applications are written in PHP,C++.
There are so many advantages of live help. Some of them are:
1. Customer satisfaction.
2. The web site revenue will be increased.
3. Increase sales.
4. Reduce costs.
5. Receive customer feedback.
6. Easily accessible customer service.
7. Increase visitors trust.
8. Chat live with the web visitors.
The live help turns visitors into customers. Create a more personal connection with your website visitors before your competition does. Increase your sales and customer satisfaction. Don't lose customers due to unanswered questions anymore. Eliminate being a victim of regular shopping cart abandonment instantly. Give superior customer support service and increase the efficiency of your support department at a single blow. The some of its features are:
1. The Richtext chats.
2. The File transfer.
3. We can do Chat transfer.
4. The Operator to Operator Chats.
5. Typing Notification and Global canned messages.
6. The E-mail Transcripts.
The features of the iphone chat are:
1. Push Notification.
2. The ability to deliver live chat service from anywhere in the world using an iPhone device. 3. Chat session monitoring by the chat experts.
4. Display of referring URLs with their geo location. 5. Chat notification messaging. 6. Support many visitors with single operator at the same time.
7. Operator to Operator messaging. 8. Real-time visitor monitoring.
9. Proactive invitation to visitors.